Request a refund for your Dragonz purchase
Fill in the form to send your request to the Dragonz support team. We'll review your case and contact you by email.
checklist Quick checklist
Please check these before submitting:
- check_circle Your purchase was made within the eligible refund window stated in our Refund Policy;
- check_circle You have your Order ID / Transaction number ready;
- check_circle You are using the same email address linked to your Dragonz account;
- check_circle You understand that approved refunds are processed back to the original payment method only.
warning Important
This form is only for purchases made on dragonz01.com. For payments made via third-party platforms (Steam, app stores, etc.), please follow their refund procedures directly.
Average review time: 3–5 business days. Processing time by your bank / payment provider may take additional days.
Refund Request Form
Complete all required fields. Fields marked with * are mandatory.